Keycorp's Managed Payment Service (MPS) enables our customers to deliver best-of-breed payment solutions at a predictable price.
Keycorp's MPS addresses the pressures of -
delivering a superior and differentiated merchant experience
service innovation to retailers and merchants
driving growth and revenue in a competitive market
constraining technology, operational and procurement costs
maintaining regulatory and industry compliance and
forecastable expenditure to grow the payment fleet and introduce new products
In a typical MPS agreement, Keycorp is responsible for all hardware, software, services and compliance, along with any associated costs for managing, supporting and servicing all of the active terminals and ensuring delivery of secure transactions to the host.
Key Features
Hardware
Terminal hardware independence - Keycorp will select the most appropriate hardware and manage most vendor hardware platforms
Managed Procurement
Software and System Management
Implement Keycorp's Open Payments Platform across a multi-vendor managed fleet
Introduce value-added application program
Software and bank key loading
Keycorp will implement a management system across the entire managed fleet
Field Services
Manage and complete all retailer and merchant related services including installations, swaps, de-installations and user training
Operational Services
Asset Management
Provide service desk support including 24X7 help desk
Repair testing and refurbishment
End-of-life destruction
Management/assignment of existing agreements with contracted third parties
delivering a superior and differentiated merchant experience